Salesforce and SAP, finally telling the same story.
Your sales team works in Salesforce. Your orders, pricing, stock and invoices live in SAP. When the two drift apart, reps quote the wrong price, promise stock that isn't there, and chase invoices they can't see. We connect them properly, so both systems agree.
You'll recognize at least one of these.
- Reps re-key orders from Salesforce into SAP, or email them to someone who does.
- Prices in Salesforce are a spreadsheet upload behind SAP.
- Nobody in sales can see delivery status or open invoices without asking finance.
- Customer records are duplicated, with different addresses in each system.
- An old point-to-point link breaks every time either side is upgraded.
Six flows between Salesforce and SAP.
| Flow | Direction | What it does |
|---|---|---|
| Customers and accounts | Both ways | One customer record, with the SAP business partner and the Salesforce account kept in step |
| Products and pricing | SAP → Salesforce | Price lists, conditions and product data, so quotes use SAP prices |
| Quote to order | Salesforce → SAP | An accepted quote becomes an SAP sales order, without re-keying |
| Order status and deliveries | SAP → Salesforce | Reps see confirmation, delivery and tracking on the account |
| Invoices and credit | SAP → Salesforce | Open items, invoices and credit limits visible to sales |
| Stock availability | SAP → Salesforce | Availability checks before a rep promises a date |
Integration Suite or MuleSoft. We work with either.
SAP provides ready-made Salesforce integration content for SAP Integration Suite, which suits SAP-centric landscapes. Many Salesforce customers already own MuleSoft. We recommend the platform that fits your landscape and licenses, and we won't push a switch you don't need.
If you do want to consolidate onto Integration Suite, see MuleSoft → Integration Suite.
The BOND Method, for Salesforce integration.
Blueprint
Map every flow between Salesforce and SAP today, including the manual ones; agree the target design and which system owns which data.
Orchestrate
A pilot flow end to end, usually customers or pricing, to prove connectivity, security and monitoring.
Navigate
Build the remaining flows with automated regression tests; the old links keep running until each one is proven.
Deliver
Cutover, runbooks, or monitoring under managed services.
Find out what's really flowing between Salesforce and SAP.
A fixed-price Salesforce integration health check gives you an inventory of every flow, the weak points and a costed plan.