One customer. One record. From quote to cash to service.
Customers don't care which system holds their order. When CRM, ERP and service tools disagree, sales loses deals and service loses trust. We connect the front office to SAP so every team works from the same customer.
What gets in the way.
- CRM-to-SAP sync built on costly or fragile middleware (often MuleSoft).
- Duplicate customer records across systems.
- Quote-to-cash gaps: pricing, availability and credit checks done by hand.
- Service teams without equipment or order history.
What we work with.
SAP Sales Cloud and Service Cloud (V2) · SAP Commerce · SAP S/4HANA Sales (SD) · SAP Field Service Management · SAP Integration Suite
How we help.
- Salesforce ↔ S/4HANA integration, on Integration Suite or the MuleSoft you already own. Salesforce integration →
- Customer master-data alignment across systems.
- Customer and partner self-service portals on BTP.
- Service process extensions with Fiori apps, and sales agents such as tender review. SAP Business AI →
- Experienced SD and CX consultants.
Examples of what we can build.
Starting points, not past client work. Each one starts with a fixed-price assessment.
Salesforce ↔ S/4HANA order sync on Integration Suite
Orders, pricing and status flow both ways without a second integration platform.
Tender and RFQ review
SAP's Tender Analysis Agent (available) connected to your sales process.
Service ticket enrichment
Tickets arrive with equipment, warranty and order history attached.
Collections support
SAP's Accounts Receivable Assistant (rolling out) fed with clean customer and open-item data.
Customer self-service portal
Order status, invoices and returns on BTP, without touching the core.
The BOND Method.
Blueprint
Assess the landscape and agree scope, architecture and a costed plan.
Orchestrate
Assemble the team and plan the waves, testing and cutover.
Navigate
Build and migrate in controlled waves, with the old system running until each wave is proven.
Deliver
Go live, stabilize, and hand over documentation and runbooks.
Paying for two integration platforms?
Our assessment shows what consolidating onto SAP Integration Suite would involve.