We keep your SAP landscape running, and keep improving it.
Go-live isn't the finish line. Interfaces fail, certificates expire, BTP services change, and AI agents drift. Our managed services keep everything healthy and keep moving it forward.
Four areas of ongoing care.
Integration operations
SAP Integration Suite and PI/PO monitoring, failed-message handling, certificate and credential rotation, partner changes.
BTP operations
Subaccounts, security, transports, service updates, and cost and credit monitoring.
Application support
S/4HANA technical and functional support, custom code and Fiori app fixes, and small enhancements.
Agent operations
Monitoring quality, cost and drift for AI agents in production: Watch, Tune or Evolve.
Agent operations →Three levels.
| Level | What it covers |
|---|---|
| Monitor | Proactive monitoring and alerting, incident handling during agreed hours |
| Support | Monitor + fixes, small changes and monthly reporting |
| Improve | Support + a monthly allowance for enhancements and optimization |
Extended coverage: our onshore and offshore teams work across time zones, so monitoring and incident handling continue well beyond a single business day. Exact hours and response times are agreed in each service contract.
What you get.
- A health report: incidents, root causes and trends.
- A list of recommended improvements.
- A named point of contact.
Want fewer 2 a.m. interface failures?
Let's talk about a managed service for your SAP and integration landscape.